Legal innovation goes beyond buzzwords and disruptive technologies—it’s about improving the core of our daily work as legal professionals. Infusing even mundane tasks with an innovative mindset can catalyze meaningful progress. This creates a ripple effect, improving legal service delivery and promoting evolution in the legal profession. By incorporating technology and new strategies into our workflows, we streamline our processes, improve our writing, and provide better client services. 

Embracing legal innovation helps us address clients’ needs more effectively and create a better experience for them while reducing non-billable tasks. This leads to a renewed trust in the legal profession and gives us the tools to stay competitive. Innovation need not be disruptive; it can be a steady evolution toward better outcomes and a more rewarding practice. As we try new tools and processes, we can serve clients better, work more efficiently, and elevate the legal profession. The future of legal practice relies on making incremental changes today for meaningful improvements tomorrow.

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Law firms must create a culture of innovation to adapt to the changing legal field and remain competitive. In the historically cautious legal industry, nurturing an innovative culture may seem challenging. Yet adopting such an approach generates long-term growth, drives continual improvement, and encourages creative solutions in legal writing and document management. Developing this culture relies on skills and tools, and encouraging curiosity, resilience, and continuous learning within our teams.

Promoting an Innovative Culture

Innovation in legal writing and service delivery stems not just from skills and tools, but also culture. Create an environment of curiosity and continuous learning. By mastering the available tools, like legal writing software, and by overcoming innovation barriers, we can drive growth across all parts of legal practice.

  • Cultivate Curiosity & Allow Imperfection: Encourage curiosity to stimulate creative thinking and break down knowledge silos. Employees should feel comfortable exploring new ideas, ultimately driving positive change. A culture of curiosity and creativity can clash with traditional focuses on efficiency and structure. Leaders must promote imperfect decision-making in the pursuit of innovation. By fostering curiosity, we unlock creativity and facilitate connections between diverse knowledge areas.
  • Invest in Continuous Learning & Improvement: Provide regular training to help professionals adapt to new technologies, leading to long-term change. A commitment to ongoing learning nurtures innovation. This includes developing technical and practical skills and expanding overall knowledge bases. Design a training program that supports legal professionals in mastering substantive and technical skills and broadens their knowledge base to drive innovation.
  • Build Trust & Encourage Risk-Taking: Creating a culture where employees feel confident to take risks and share knowledge without fear of retribution is key to innovation. This requires a blend of autonomy, perceived security, respected use of time, aligned goals, social cohesion, and trust. Failure should be seen as a step toward success, not the end of the road. Incentivize professionals to take creative risks so they can learn from them.
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Cultivating an Innovative Culture: Key Considerations

To develop a culture of innovation, consider these strategies:

  • Policy Alignment: Adapt policies that encourage an environment conducive to learning and development. Recognizing the time spent acquiring new skills as valuable shows the firm’s commitment to professional growth.
  • Strategic Alignment: Develop training programs that align with the firm’s strategic goals, reinforcing their importance and portraying them as a beneficial investment.
  • Incentives: To change attitudes towards legal technology, incentives are essential. A realization-based compensation structure encourages efficiency, drives the use of innovative tools, and ultimately leads to the successful implementation of new technologies.

Through these steps, legal professionals can adopt legal technology effectively, improve the quality of their services, and increase client satisfaction.

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Evaluating Innovation: Metrics as Catalysts for Continuous Improvement

Metrics are necessary for implementing a culture of continuous improvement within your legal practice. Evaluating the impact of innovation initiatives enables firms to refine processes, celebrate successes, and identify areas of opportunity. 

  • Key Performance Indicators: Track key metrics such as document quality, turnaround time, client satisfaction, and efficiency to spotlight areas of excellence and identify opportunities for improvement. Nurture a continuous learning mindset. Tracking time saved, errors reduced, and client satisfaction shows the effectiveness of legal tech initiatives, prompting continual strategy and tool refinement.
  • Evaluation Tools: Use feedback mechanisms like surveys, client interviews, and analytics tools to provide comprehensive insights into the effectiveness of innovations, empowering your team to continually adapt and improve.
  • Set Up for Success: Select appropriate technology, ensure thorough staff training, and regularly assess effectiveness to stimulate constant progress. Legal writing software, for example, drives continuous improvement by enhancing efficiency and document quality.

By focusing on success metrics, preempting common challenges, and devising strategies to maximize efficiency, legal professionals can cultivate self-improvement.

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Value Stream Optimization: Efficient Legal Services

One effective process improvement strategy is value stream optimization (VSO), which aims to maximize the efficiency of your practice. The legal profession often resists innovation because so many facets, like legal writing, are viewed as untouchable arts. But legal writing is a process, and it can be evaluated and improved through VSO. This involves:

  • Value Stream Mapping: Identify and visualize all steps in the writing process, from initial information gathering to final delivery.
  • Waste Identification: Pinpoint and eliminate waste—activities consuming resources without adding value to the client.
  • Process Refinement: Streamline tasks, automate when possible, and develop standard templates and practices for efficiency. 
  • Continuous Improvement: Regularly review and update the processes, keeping abreast of new technologies and changing client needs.

VSO can show you where to strategically apply your innovation efforts or launch innovation initiatives. By adopting VSO, lawyers can streamline legal writing, leading to cost savings, the creation of higher-value documents, and improved service to clients.

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Expert Interviews: Change Management

Check out our expert interviews about change management in law. In this interview series, we discuss cultural barriers to change, the role of behavioral economics in driving change initiatives, and how to create a culture of innovation. Read the interviews with Maya Markovich.



Expert Interviews: Knowledge Management

Explore our expert interviews on knowledge management work. In this series, we show how document creation fits with innovation and knowledge management goals. Read the interviews with 6 global knowledge management experts.



Expert Interviews: Privacy & Data Security

Investigate our expert interviews about privacy and data security. Here, we show that privacy concerns are part of everyday tasks like word processing and the selection of document creation software. Read the interviews with 7 privacy experts from around the world.



Podcast Interviews from WordRake Staff

Listen in on our conversations about innovation and the legal profession. Ivy B. Grey and other WordRake staff join podcasts as guest speakers for lively discussions about change, technology, and innovation. Check out our podcast and webinar library.


Legal professionals are ethically required to keep up with technology. This duty, introduced by the American Bar Association in 2012, requires lawyers to learn and use relevant technology to advance their practice. This duty drives innovation, efficiency, and responsibility within our profession, with legal writing at its core. 

Staying updated on legal technology is important. Your principal output, legal documents, showcases your intellectual capital—your legal knowledge, applied to solve intricate legal challenges. Software tools are key to improved legal writing and integral to legal practice. Incremental innovation in legal writing and document creation adds value to the legal services, improving both the lawyer’s and the client’s experience. Tools like Microsoft Word and WordRake provide an immediate advantage, showing innovation isn’t about disruptive technologies, but about honing foundational skills that ultimately help clients.

Technology Competence:
An Ethical Duty

Building competence in legal technology requires continuous learning. Lawyers must identify their skill gaps and find training and resources to bridge those gaps. To meet the ethical duty of technology competence, legal professionals should:

  • Assess Competence: Understand your current technological abilities. Use organizations like Procertas or Intellek to identify areas for improvement and LTC4 for competency certification.
  • Stay Informed: Keep abreast of the latest technological advancements relevant to the legal profession and to legal writing in particular. Go to webinars, read industry blogs, and invest in training programs to build knowledge. Check out LegalTechnology Hub to learn about new tools, the ABA Technology Resource Center to learn about professional duties, and Legal Evolution to get insights into changing trends.
  • Streamline Workflow: Identify areas of inefficiency and apply technology tools that can automate tasks and improve your writing workflow.

Overcoming Resistance 

Despite the obvious benefits, many law firms face challenges when adopting new technology. High costs and the need for training can be hurdles, as can resistance to change. However, investing in legal writing technology is not a luxury—it’s a necessity. By learning to use tools like Microsoft Word more effectively, you can augment them with software like WordRake, improving your efficiency and the quality of your documents.

Innovating for Self-Improvement

As legal professionals, our ability to serve clients and advance our careers can benefit from improving our technical skills, particularly in legal writing and document creation. Law firms should encourage an innovation-friendly culture by removing roadblocks to change and encouraging lawyers to leverage their skills for continuous improvement. This includes using legal writing software, which can improve the quality of written work and boost client satisfaction.

Legal work should be optimized through technology, improving efficiency and effectiveness, increasing client satisfaction, and leading to career advancement. By adopting technology and continuously improving your craft, you can deliver high-quality legal services and keep pace with the quickly evolving legal profession.

Improving Client Satisfaction through Innovation

Delivering high-quality legal writing requires legal professionals to:

  • Improve Themselves: Continually identify areas for personal and professional growth. Stay informed about the latest legal writing technologies and ask for feedback from peers or clients.
  • Upgrade Efficiency: Develop efficient workflows to provide exceptional client service, respond promptly to inquiries, and maintain a professional demeanor.
  • Take Advantage of Tech: Use legal writing software to improve writing style, grammar, and sentence structure, thus communicating more effectively with clients.
  • Use Plain Language in Legal Documents: Clients and judges will be happier with clearer writing. Whether you’re in a situation where plain language is a legal requirement or one where it’s just good practice, legal writing software like WordRake helps you simplify documents and eliminate legalese.

Investing in technology like legal writing software improves legal writing and boosts efficiency. It helps you produce clearer and more concise documents, leading to better client relationships and increased productivity. By using these tools, you align yourself with both your duty to be competent and your goal to be innovative, setting you up for success.

Improving Foundations for Client-Centric Benefits

Innovative document work will better address client needs, reduce non-billable tasks, improve client experiences, and help lawyers remain competitive. Refining foundational skills like legal writing paves the way for incremental innovation—yielding client-focused improvements

  • Effective Management: Establish an organized system for managing documents. Use document management software, like Microsoft OneDrive or Dropbox, to centralize documents for easy access.
  • Technology Usage: Legal technology can improve document work. Legal writing software like WordRake can improve the clarity, brevity, and simplicity of writing, while tools like LexisNexis or Westlaw can expedite legal research.

Technology Competence Resources

In this white paper and accompanying webinar, we take a practical approach to technology competence, exploring how Microsoft Word can be a powerful tool to help legal professionals satisfy their clients and accomplish their career goals. This 50-minute webinar is eligible for submission for CLE ethics credit. Watch the webinar here.
Title: The Ethical Duty of Technology Competence - White Paper and Webinar by WordRake



Technology Training Videos

If you’re a legal professional who works with long, complex documents, check out our series of 21 technology training videos. You’ll get introductions and deep dives into Microsoft Word and Outlook focused on tasks legal professionals do every day. Check out this resource!
Title: Video Library for Technology Training by WordRake and Affinity Consulting



Document Creation Best Practices Guide

An international working group of legal professionals led by WordRake and LTC4 collaborated to establish best practices and baseline skills for creating effective legal documents. The work was documented in a best practices guide that is specific yet flexible; it’s divided into drafting stages so it can be used as a modular part of a workflow. The guide explores and defines parameters for document creation and sets expectations for quality, effort, and results. Download the guide now.
Title: Best Practices Guide for Document Competency by WordRake and LTC4


Innovation can thrive within everyday tasks like legal document creation. It involves refining knowledge development and application and improving established processes. This leads to creative solutions and drives progress.

Innovation looks different for legal professionals because you are knowledge workers. Your principal output, legal documents, showcases your intellectual capital—your knowledge used to solve intricate legal challenges.

Legal Writing: An Integral Deliverable

Legal writing is fundamental to the profession. It’s how you show your research and analytical thinking and present persuasive arguments, so every document you generate is an opportunity for innovation. Mastery of legal writing improves your credibility and provides exceptional value to clients by effectively communicating complex legal ideas.

By using tools like legal writing software, you boost your efficiency and document quality. Legal writing software is an invaluable tool, offering immediate feedback and boosting the precision of your work. As you refine your writing and streamline document creation, you improve the client experience and become a more efficient, effective, and valuable advisor.


Rethinking Document Creation for Innovation

Innovation improves legal document creation. Reassessing document structuring, drafting, and presentation can boost efficiency, accuracy, and effectiveness. Optimizing your current processes demands critical assessment, identification of potential growth areas, and the relentless search for refinement. Optimization transforms service delivery and helps you unlock your potential.

Innovating your document creation process can improve:

  • Contract Clarity: Better drafting skills increase the clarity and precision of contracts. This can mitigate disputes and encourage the understanding of duties.
  • Brief Persuasiveness: Advanced writing skills elevate the persuasiveness of your briefs, improving the organization of arguments and the presentation of complex principles.
  • Client Correspondence: Improved legal writing streamlines communication with clients, improving their understanding of and satisfaction with your services.
  • Standardizing Templates: The development of standardized templates for frequently used documents and content ensures consistency and accuracy while saving time.

By focusing on the foundational part of legal writing, you drive meaningful change, leading to superior legal outcomes, improved client satisfaction, and a more efficient, effective practice.

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Process Innovation in Legal Writing: Improving Efficiency and Quality

Going beyond individual skills and tools, lawyers should work to improve the entire document creation process. Process innovation involves a holistic examination of workflows and technologies involved in legal writing and document creation, aiming to improve efficiency and work quality. This may include:

  • Adoption of Technology: Legal professionals can leverage AI-assisted drafting tools and advanced language processing technologies to streamline document creation. Such tools help in identifying relevant precedents, drafting and reviewing contracts, and reducing errors, thus increasing accuracy and saving time.
  • Workflows and Standardization: Creating standardized templates and structured workflows for common tasks helps with consistency and efficiency. While every legal case is unique, certain parts of the work can be made more uniform, leading to smoother operations and less wasted time.
  • Client-Centered Innovation: Client interactions form a critical part of legal service delivery. Implementing effective client-lawyer communication platforms and tools that amplify case transparency improves client satisfaction.
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Streamlining Legal Writing with Technology and Process Innovation

Legal writing and editing software improves writing quality by enhancing clarity, brevity, and simplicity, leading to better client relationships and increased efficiency. With better outcomes, time-savings, error reduction, and legal innovation, those using these tools will experience greater success than those practicing without them.

Legal writing is often dense and complex. Using editing software like WordRake can help you simplify your writing, improve clarity, and shed unnecessary jargon.

  • Boost Efficiency: These tools trim redundancies, flag passive voice, and suggest simpler phrases, reducing editing time and minimizing errors.
  • Improve Outcomes: The tools increase document quality and streamline the workflow, contributing to better client relationships and outcomes.

Incremental innovation provides an accessible path for change, forming a solid foundation for future transformations and improving accessibility within the profession. Adopting these tools aligns with the legal profession’s duty for competency and the goal of innovation, contributing to industry success.

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WordRake is innovative editing software designed for legal professionals. Its advanced algorithms and language analysis capabilities suggest improvements for the clarity, conciseness, and readability of your legal documents. By seamlessly integrating with Microsoft Word, WordRake makes sure your writing is refined and error-free, helping you to present your ideas with precision and impact.

WordRake is a standout, innovative tool for legal writing:

  1. Accuracy and Efficiency: WordRake’s sophisticated algorithms analyze your writing, suggesting edits that improve clarity, eliminate wordiness, and improve the overall flow of your documents. This attention to detail makes sure your writing is accurate, concise, and easy to understand.
  2. Clarity and Control: With WordRake, you have full control over the suggested edits, helping you to maintain your unique voice while benefiting from WordRake’s insights.
  3. Time-saving and Productivity: By automating the editing process and providing instant suggestions, WordRake saves time and helps you focus on substantive legal work. This increased productivity lets you deliver high-quality documents more efficiently, benefiting both you and your clients.
  4. Integration with Microsoft Word: With WordRake seamlessly integrated into Microsoft Word, you can incorporate its editing suggestions into your documents without disrupting your workflow. This intuitive integration boosts efficiency and ensures a smooth editing experience.

Don’t miss the opportunity to take your legal writing to the next level. Try WordRake for free and experience firsthand how this innovative editing software improves the clarity, conciseness, and impact of your legal documents. Unleash the full potential of your writing and elevate your practice to new heights of professionalism and excellence.

Examples of How WordRake Helps

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The utilization of Using blockchain technology in our supply chain has resulted in increased efficiency.

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You are a legal professional—you can lead change. Your role is important in shaping this transformation, specifically within the scope of legal writing. By welcoming legal writing software into your toolkit, you can deliver superior services and stay ahead of industry trends. Your actions aren’t merely improving your practice, but are also paving the way for the future of legal services. By exploring legal innovation, you are embarking on a journey toward a more efficient, client-oriented practice. 

Take the first step towards improving your legal writing and shaping the future of the legal profession by trying WordRake legal editing software for free for 7 days. Experience the benefits for yourself and take your legal writing further.

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Customer Testimonials

“WordRake turned me from the C+ law student I was 35 years ago, to an A-writer today. It’s like having a writing teacher on demand.”
Loren Molever
Co-Managing Member, Molever Conelly PLLC
“WordRake is my second pair of eyes for everything that I draft in Word or send in Outlook. It makes my writing more concise and professional. I use it every day.”
Chris Cummings
Attorney, Christopher J. Cummings, P.C.
“We used WordRake to upgrade all existing templates and we’ve made it part of our standard drafting process so we can consistently create better documents going forward. We love WordRake!”
Janelle Eveland Belling
Director of Legal Project Management, Perkins Coie LLP
“WordRake is amazing! It's like having an extra editor by my side, helping me to scrape the lawyer dust off my documents.”
John Strohmeyer
Proprietor, Strohmeyer Law PLLC
“WordRake not only helps with real-time editing, it also helps writers think about their work going forward. Very useful.”
Karl Ackermann
Principle, WriteSpace, LLC
“Work Rake cleans up all the messy little errors that we make as speed through the creation of documents. If you don't have it, you can pay a big price in value lost in the presentation of poorly crafted work to important clients.”
Edward Blakely
Consultant Lawyer, Chalk and Beherent