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The duty of technology competence was introduced in 2012; now 38 states have adopted revised Comment 8 to Model Rule 1.1. In the eight years since its introduction, it has become clear that technology awareness, wisdom, and adoption are necessary. Ignoring the duty also has business, practical, and ethical ramifications. This white paper discusses:
Using Microsoft Word as an example, we analyze the ethical duty; review business and ethical consequences of incompetence; and explore the practical implications for your firm.
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