Effective business communication relies on clear, concise, specific, and meaningful writing. Clichés fail all four requirements. In your first draft, a cliché may feel so easy and familiar to write that it seems irreplaceable. But, upon revision, you’ll see that clichés are unoriginal, broad generalizations—and often redundant. Delete them. Replace them. Your readers will reward you with their attention.

A major advantage of eliminating clichés from your business writing is the clarity and precision it brings. Without the clutter of overused phrases, your writing will be more persuasive and impactful, and you’ll be seen as more authentic, authoritative, and trustworthy.

Being understood in writing can be complex. The words we use express our expectations and tone, but readers often misinterpret the intention the author wishes to convey. In this edition of our business writing education series, author and book coach Anne Janzer explores how our expression of authority can unintentionally derail teamwork, and what to do about it.

Antonio manages a distributed team with people in different time zones. The team interacts daily through emails or messaging.

Antonio is frustrated that the team doesn’t collaborate well unless they’re all in a room together. When he tosses out an idea over email, either everyone agrees, or no one responds.

It’s one thing to want to communicate clearly, but knowing how to do it is a different matter. The International Organization for Standardization (ISO) made it easier last month by releasing Plain Language standards. These standards supply a framework for governments and private entities to make their publications more accessible.

Paralegals with excellent writing skills know the importance of editing and proofreading their work. After all, clear and effective legal documents are more than words on a page—they can shape opinions and influence lives.

Legal writing requires the ability to present clear and persuasive arguments, which is why legal briefs need effective organization and structure. Two tools for enhancing the persuasive power of a brief are the Table of Contents (ToC) and point headings. By leveraging technology and honing organizational skills, lawyers can improve the clarity, coherence, and impact of their writing. Technology can simplify creating, organizing, and editing legal briefs so you can focus on finding the most persuasive arguments. In this article, we’ll discuss the importance of large- and small-scale organization and how to achieve it, as well as technology tools to help you construct a better legal brief.

Effective legal writing involves connecting compelling arguments with cited support from relevant legal authorities. A clear understanding of these authorities’ hierarchy amplifies the persuasive strength of your assertions. Mastering tools like the Table of Authorities (TOA) in Microsoft Word can improve your productivity. Combining legal writing skills with technological assistance elevates the quality of your work, ensures adherence to court timelines, and helps you concentrate on your argumentation.

Legal and business writing require a blend of precision, clarity, persuasion, and organization. With so many necessary elements, most legal and business documents are long and require more structure—for writers and readers—than a typical document. For writers, structure helps you maintain focus while crafting document content; for readers, structure guides them through the document and helps them see logical connections. Structure supports understanding, so finding ways to easily implement and adhere to structure will help you improve substance.

Business and legal documents must be precise, clear, and carefully structured because they serve as legal records, define relationships, and document important decisions. But writing in these fields is rarely done alone. A combination of authors, resources, and tools contribute to the final document. Subtle adjustments can change meaning or transform a good piece into an exceptional one. Tracking the evolution of a document and the source of changes is important to understand how and why the document changed so you can make sure it doesn’t drift from its goals.

Something feels off about your new robot co-worker—besides the fact that your co-worker is a robot. This robot produces grammatically correct text at lightning speed. The writing seems natural, not robotic. It’s impressive, but is this text good and should you adopt it as your own?

When you’re writing for work, it can be tempting to show off. Big words and elaborate details make us feel confident, certain that they make us seem smart and impressive. In reality, overly complex writing can make your work hard to understand, or worse, too much of a bother to read. Author and writing teacher Erin Lebacqz investigates what can go wrong when we write for ego rather than expression, and how to keep our words simple and clear.