Tips and Tricks to Manage Your Inbox

Tech Training Video

Program and Platform:

Microsoft Outlook for Windows

Featured Features:

  • Clean Up Conversation
  • Ignore Conversation
  • Show As Conversations
  • Quick Steps
  • Contact Groups

How-To Tech Description:

If your inbox overwhelms you, then it’s time to tidy it up. In this lesson, you’ll learn quick tips and tricks to improve communication, streamline email management, and reduce frustration. After this lesson, you’ll have the skills to quickly eliminate redundant emails, group conversations and contacts, and perform standard tasks efficiently. As a bonus, we’ll also show you how to use categories in Outlook.



Unclear emails cause confusion and spawn long email chains that must be cleaned up and managed (and probably ignored). Don’t contribute to inbox nightmares with your own long, boring, disorganized emails; be part of the solution with clear, concise emails where the recipient confidently knows what comes next. WordRake can help. It runs in Microsoft Word and Outlook, and its suggested changes appear in the familiar track-changes style. Now you can get editing help to cut extra words from your documents and emails. Try WordRake for free for 7 days.

For tips on managing an overwhelming inbox, check out 5 Tips to Tackle Inbox Overload on our blog. To learn more about the risks of important information getting lost in your email due to poor technology usage, read our white paper on the duty of technology competence.

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Slide6-Mar-01-2022-12-22-09-30-AMAbout Barron K. Henley

Barron K. Henley, Esq. is one of the founding partners of Affinity Consulting Group, a legal technology consulting firm focused on automating and streamlining law firms and legal departments. He earned his B.S./B.A. (marketing and economics) and J.D. from The Ohio State University and is a member of the American, Ohio and Columbus Bar Associations, and the Worthington Estate Planning Council. He is a Fellow of the College of Law Practice Management, a Fellow of the American Bar Foundation, a member of Ohio Supreme Court Commission on Technology and the Courts, and a member of both the ABA Law Practice Management and the Real Property Trust and Estate Law (“RPTE”) Sections. Barron heads Affinity’s document assembly/automation and software training departments. Finally, Barron teaches continuing legal education (CLE) classes throughout the U.S. and Canada covering a wide variety of topics related to law practice management, technology and ethics.


Slide5-Mar-01-2022-12-23-56-35-AMAbout Ivy B. Grey

Ivy B. Grey is the Chief Strategy & Growth Officer for WordRake. Before joining the WordRake team, she practiced bankruptcy law for ten years. During her decade of legal practice, Ivy was named a Rising Star in the New York Metro Area for five consecutive years, and her significant representations included American Airlines, Columbia House, Kodak, and Dewey & LeBoeuf.

Since joining the legal tech world, Ivy has become known for her work on technology competence, ethics, and innovation. She has a unique blend of skills and an outstanding ability to synthesize technical, business, and legal information into practical advice and actionable plans. In 2020, Ivy was recognized as an Influential Woman in Legal Tech by ILTA. She has also been recognized as a Fastcase 50 Honoree and included in the Women of Legal Tech list by the ABA Legal Technology Resource Center.