Paralegal Interview Series

This interview is part of a collection of interviews about paralegal work. By producing this series, we hope to shine a light on some of the most important but often undervalued people in law: paralegals. Paralegals are key contributors to a high-value legal practice and are more effective when they’re empowered. Let’s start working better together. Nearly everyone working in a law firm writes, and that writing must be done well. WordRake can help produce better, clearer documents in less time. WordRake is clear and concise editing software designed for people who work with confidential information. The software improves writing by simplifying and clarifying text, cutting legalese, and recommending plain English replacements. WordRake runs in Microsoft Word and Outlook, and its suggestions appear in the familiar track-changes style. Learn more about our paralegal program and our 2-week enterprise pilot. Or try an individual license of WordRake for free for 7 days at

Recent Posts

Q&A with Paralegal Shawn D. Andrews

What happens before a brief gets filed or a case gets argued? The visible, exciting, and sometimes glamorous parts of legal practice are built on the hard work of a behind-the-scenes team. In this interview, veteran paralegal Shawn D. Andrews explains how litigation paralegals keep the judicial process moving forward and provides tips for how you can be a high-value member of the legal team.

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Q&A with Paralegal and Legal Translator Richard Lackey

The legal world is vast and there are many ways to contribute to it aside from being a lawyer. The narrow view of who may contribute to law seems even smaller when it comes to contracts (as compared to litigation), but that’s about to change. In this interview, Richard Lackey explains his new role in legal technology as a contract review specialist at LegalSifter and shares what he’s learned from his multi-dimensional experience as a legal translator and paralegal.

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Q&A with Paralegal Renee Tiun

Paralegals bring with them diverse skillsets, perspectives, and experiences that can elevate a law practice. One often-overlooked path is that of a lawyer educated outside of the United States who chooses to use their skills in a paralegal role. In this moving interview with lawyer-turned-paralegal Renee Tiun, she discusses her path to becoming a paralegal and how her unique experience gives her an advantage when serving international tax clients.

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Q&A with Paralegal Educator Doug Lusk

The most efficient legal service team combines the complementary strengths of its members. While lawyers may understand the “why” of the work, paralegals understand the “how.” And, together, they meet client needs.

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Q&A with Melanie Henriques, Law Firm Partner & Paralegal

It’s time to re-imagine law firms and legal work. Consider a world where paralegals can hold ownership interests in firms, represent clients, and do substantive legal work. Though regulators in the United States are just now exploring these options, it’s a reality in Ontario, Canada. Recently, paralegal Melanie Henriques became a partner in her firm. In this interview, Melanie discusses her path to partnership and how paralegals can help law firms provide cost-effective legal services to clients who would otherwise go unrepresented.

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Q&A with Paralegal-Turned-Lawyer Ryan Groff

Though paralegals often help with document-creation tasks, they are not merely typists. Paralegals have a deep understanding of a firm’s workflows and, if given the opportunity and respect, can modernize and maintain the firm’s knowledge base. In this insightful interview with paralegal-turned-lawyer-and-legal-technologist Ryan Groff, he explains how paralegals can help firms reach new heights of productivity and efficiency through technology.

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Q&A with Paralegal Educator Keith Shannon

Contrary to what many lawyers believe, paralegal work is not synonymous with clerical work. A well-trained paralegal can draft documents, investigate claims, engage with clients, and more. Each of these skills is high value for any law firm, and these are the types of skills Keith Shannon teaches in the Paralegal Technology Department at Central Piedmont Community College. In this interview, Keith explains how he moved from practicing law to teaching paralegals and the types of challenges he trains the paralegals in his program to meet.

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Q&A with Paralegal-Turned-Lawyer Elmer Thoreson

Paralegals are essential but often-overlooked members of legal services teams. Because of the hierarchical nature of the legal profession, many people refuse to see how much value paralegals can contribute to a firm. That’s a mistake. In this interview with paralegal-turned-lawyer Elmer Thoreson, he uses his experiences from both roles to challenge the hierarchy. Learn from Elmer as he reveals the many ways paralegals can contribute to an effective, efficient, innovative legal practice that clients will love.

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Q&A with Paralegal Tisha Delgado, ACP®

Paralegals are essential to the legal practice because they have a practical understanding of how to complete each piece of the legal process and how each piece connects. All legal professionals can obtain better outcomes by working together and drawing on the unique skills each person brings to the team. In this interview, veteran paralegal Tisha Delgado, ACP® explains how lawyers can better work with paralegals and leverage their technical know-how for success. Read on to learn how the right combination of software, technology, and planning will enable a paralegal to work efficiently, which helps the law firm thrive.

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Q&A with Paralegal Educator Debra C. Galloway

“Paralegals hold a significant and invaluable position, offering skills and performing job duties that are indispensable,” says paralegal educator Debra C. Galloway. Seeing the value that paralegals bring to legal work, Debra was called to teach paralegals. She has been a paralegal educator at Midlands Technical College for seven years.

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Our Story

WordRake founder Gary Kinder has taught over 1,000 writing programs for AMLAW 100 firms, Fortune 500 companies, and government agencies. He’s also a New York Times bestselling author. As a writing expert and coach, Gary was inspired to create WordRake when he noticed a pattern in writing errors that he thought he could address with technology.

In 2012, Gary and his team of engineers created WordRake editing software to help writers produce clear, concise, and effective prose. It runs in Microsoft Word and Outlook, and its suggested changes appear in the familiar track-changes style. It saves time and gives confidence. Writing and editing has never been easier.